Databranch offers two different levels of service plans: Proactive and Comprehensive Care. Below is a table outlining the differences in the scope of services for printers. Please contact us with questions and we’ll help you identify the service(s) that fit your needs the best:
| Desktop PCs | Proactive Care | Comprehensive Care |
| Health Check Monitoring & Reporting | P | P |
| Automated Procurement | P | P |
| Remote Support: Unlimited 8×5; Onsite Support, As Needed | — | P (2 contacts) |
| Regular Maintenance Kit Installation | — | P |
| Preventative Maintenance/Cleaning | — | P |
Learn more about Proactive Care vs. Total Care for Microsoft Windows servers, desktop PCs & printers.
