DataGuard Remote Monitoring
Would you like to anticipate problems before they occur? How much does downtime cost you? How long does it take before you know something goes down?
The answer: DataGuard Remote Monitoring Service (RMS) technology, provides 24/7/365 monitoring of your network when failure is not an option. RMS can be configured to monitor critical network elements including: servers, routers, firewalls, workstations, and peripherals.
Service includes:
- Proactive, 24/7/365 monitoring and management
- Predictive analysis and capacity management by tracking and managing key metrics of your IT infrastructure
- Custom alarms and notifications based on pre-defined thresholds with escalation processes such as text messaging, phone calls and/or on-site visits
- Performance reporting including historical information about your infrastructure
- Trend analysis to assist with proactive decisions to keep your network current
- Discounted priority responses
- Discounted free Emergency Priority Response Options based on service package
- Mitigation of reported problems based on service package
