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DATABRANCH MANAGED SERVICES

Technology is the #1 budget item after HR for businesses, yet it is the least understood. With DataGuard Managed Services we can help your business reduce maintenance costs and increase the service quality and reliability of their IT infrastructure. DataGuard Managed Services will enable your business to leverage your technology investment to its maximum potential.

The DataGuard Portfolio of Managed Services programs provides your company with the security of knowing that your network is being monitored and maintained. Choose the service that best fits your needs and will give the best security, safety and backup for your business.

DataGuard Remote Monitoring

Would you like to anticipate problems before they occur? Databranch utilizes DataGuard Remote Monitoring Service (RMS) technology to provide 24/7 monitoring of your network. Remote Monitoring can be configured to monitor critical network elements such as servers, routers, firewalls, workstations and peripherals.

Service includes:

  • Pro-active monitoring and management
  • Predictive analysis and capacity management by tracking and managing key metrics of your IT infrastructure
  • 24/7 Monitoring
  • Alarms and notifications on pre-defined thresholds established by you with escalation processes such as phone call, pager notification and/or on-site visit
  • Performance reporting and regular reports including historical information about your infrastructure
  • Trend analysis to assist with proactive decisions to keep your network current
  • Discounted Priority Response
  • Remote Assist included
  • Discounted free Emergency Priority Response Options based on service package
  • Mitigation of reported problems based on service package
  • Discounted pricing for additional KNEs

DataGuard RMS Packages Starting at $195/month

DataGuard Email Management

With DataGuard Email Management you get industry leading protection against spam and viruses along with customized reporting. Databranch utilizes DoubleCheck as the mechanism for providing an Email Management system that allows organizations to take control of their messaging.

Service includes:

  • 98% elimination of spam and viruses is common even among the hardest hit customers.
  • Customized White Listing and Black Listing
  • Detailed reporting based on in-bound and out-bound messages.
  • A built-in calculator for determining ROI based on actual data.

DataGuard Remote Backup

Visit our Data Stockade Website.

From small businesses to international organizations; Databranch has a DataGuard remote backup solution to fit your needs. Databranch can provide remote backup and restore protection for a wide range of network platforms including Windows, NetWare, UNIX and Linux based systems and data.

Service includes:

  • Backup stored off-site
  • Reduces human error through automated processes
  • Eliminates the frustration associated with handling tapes.
  • HIPAA and Sarbanes Oxley compliant
  • Full backup of Windows, Netware, Unix and Linux servers and desktops
  • Secure, redundant datacenters protects your offsite data
  • Long-term copies of your data can be shipped
  • Pricing is based on total data stored
  • Keep as many generations on file as needed

Remote Backup Starting at $19/month
Visit our Data Stockade Website.

DataGuard Remote Assist

Save time and money with DataGuard Remote Assist, Powered by Citrix Online. Remote Assist is like having a virtual IT Assistant on-site for help when you need it. By launching a remote support request, a Databranch engineer will remotely troubleshoot and assist you with your problem. 1 hour minimums are waived and you can save time and expense by eliminating travel.

Remote Assist starting at $80/month

DataGuard Patch Management

Distributing updates for an entire organization can be extremely time consuming. DataGuard Patch Management will automate and manage service packs, hot-fixes, and patches from a single location. Customized distribution and updates ensures the solution will be a perfect fit in any organization.

Patch Management starting at $7.00 per user/month

DataGuard Managed Firewall

Without a firewall, computers and data are accessible to attacks, theft and destruction via the Internet. A firewall acts as a barrier to outside attacks to your network. It filters information coming through the Internet connection and blocks unauthorized intrusion. A firewall will protect every connection to the Internet and is fundamental for a secure network. Service includes installation, hardware and software licenses. Updates and software are managed and installed by Databranch. Monthly reports are provided. An annual security review is included. Firewall hardware will be replaced every 36 months. Content Filtering and Intrusion Prevention is also available.

Managed Firewall starting at $129/month

DataGuard Proactive Service

If you're like most businesses today, your network is managed by reacting to problems and “putting out fires”. Did somebody choose this approach? Do you enjoy the element of surprise? Is this really cost-effective? As much as 78% of all network downtime could be prevented by Proactive Services! Given the cost of network downtime - in real dollars and lost productivity - can you really afford not to be proactive? Downtime may be costing your business thousands of dollars per day. Proactive Services will usher in a new sense of business security and provide you with peace of mind; knowing you have taken action to avoid the avoidable.

Proactive Service starting at $249/month