The "Other" Button by Jane Cage, CFO & COO, Heartland Technology Solutions
We have a new phone system here at the office. I've been busy configuring buttons, learning new shortcuts and setting preferences so that I can be more efficient in my use of this new tool. I know from practical experience that what I learn in the first couple of weeks will be the majority of what I learn about the system. Have you ever considered that the same principle applies to a tool you have been using at your computer for probably years now - the mouse? Microsoft has made many improvements to increase your efficient use of Microsoft Office products by taking advantage of a key that we seldom use - the right button on the mouse. Office 2010 takes incredible advantage of the right click. Business A Plan to Rely On During a disaster, you, your family, your employees, and your neighbors will rely on each other for help. There is a shared responsibility when it comes to your level of preparedness. To be truly prepared, everyone has to work together as a team. The Red Cross encourages three actions with their "Be Red Cross Ready" campaign: Get a Kit, Make a Plan, and Be Informed. The worst time to scramble for solutions is during an emergency. Start making personal, family, and community preparations now, so you know who to rely on.
Please forward this newsletter to anyone else in your organization who might be interested!
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Antispam filtering helps keep your
business from being inundated with irritating, time-consuming,
and sometimes dangerous junk email. The following is a brief
guide to understanding what antispam filtering does, the
differences between software-only and hardware solutions, and
what to look for in an antispam filtering appliance.
Why wireless security?
Not long ago, I held a communication
workshop for a restaurant chain and asked a pretty young lady
to assist me in a demonstration. As she walked to the front of
the room, I announced to the group that we had just held a
beauty contest and that one of the finalists was with us
today. As she turned to face the group, I introduced her as
Miss Communication and asked for a nice round of applause.
Following the ovation, I indicated that she was obviously
pretty and smart and asked why everyone was using her for a
scapegoat. "You blame her for everything", I said. When the
customer is not properly served, and complains, we blame it on
Miss Communication. When two departments are not working well
together and the corporate office wants to know what's wrong,
the answer is often Miss Communication. While this was
obviously an oddball demonstration, I got their attention and
made my point. Miscommunication has become such a scapegoat
that many people accept it as a viable reason for any problem.
Have you ever had a project "go sideways"
on you? When it happens to you, it feels like you are treading
water. You're working hard, but going nowhere. After building
a beautiful coordinated project plan in Microsoft Project or
Microsoft Excel, your dates start slipping. You can see that
too much time is being wasted on unnecessary communications,
but how do you take back control? Typically, the problem isn't
in the upfront planning, it's in the ongoing communication and
collaboration.
