We live in a world where possibilities are endless. From automated cars ferrying passengers to AI systems carrying out surgeries, tech innovations are quickly taking over our lives. The world of business is no different. Machine learning, AI, robotics and automation tools promise an unparalleled level of business efficiency.
Many businesses are rushing to embrace these innovations because they fear being left behind. However, the critical question is: Do you fully understand the technology, including its potential negative consequences?
All evolving technologies come with underlying risks. In this blog, we’ll discuss the dangers of rapid tech acceleration. We’ll also show you how to develop a strategic approach to ensure your technology investments push your business forward while minimizing the associated risks.
Potential Risks of Tech Acceleration
Here are some of the potential risks associated with rapid tech acceleration:
Security vulnerabilities: Advanced technologies are still nascent and often come with several undetected security flaws. Hackers can exploit these weaknesses to steal your data or launch a cyberattack.
Pro tip: Make security assessments a standard practice before implementing a new IT solution.
Operational disruptions: Hastily implementing new technology can affect your day-to-day operations. Issues like system malfunction, data loss and employees struggling to adapt to new solutions can adversely impact your productivity and efficiency.
Pro tip: It would be prudent to implement tech upgrades in phases. Testing it first within a small team will help you identify and fix issues without disrupting daily operations. Also, have a strong Business Continuity and Disaster Recovery plan will help ensure you data remains protected if something were to happen.
Skill gaps: Using a new IT tool requires new skills. But if your team isn’t well trained, they won’t be able to leverage the latest technology effectively. Untrained teams are bound to make more mistakes, which could reduce overall productivity.
Pro tip: Investing in employee training modules will ensure they have the knowledge and skills to leverage the new IT tool effectively.
Vendor lock-in: The tech industry is constantly innovating. Committing to a vendor who doesn’t keep up with the changing times could prevent your business from achieving growth and success.
Pro tip: Databranch can help you choose scalable solutions that seamlessly integrate with your current infrastructure.
Ethical dilemmas: Evolving technologies such as AI or robotics can give your business a competitive edge, but do you understand the ethical risks surrounding these innovations? Ignoring the ethical use of AI can have a far-reaching impact on data privacy and business transparency.
Pro tip: Develop guidelines for the ethical use of technologies. An internal ethical committee can help promote a culture of responsible technology use.
Regulatory challenges: It’s critical to ensure your business isn’t breaking any laws while implementing a new IT solution. With new technologies, it can get tricky as there might not be a proper regulation in place, but you still could unknowingly end up attracting fines or penalties.
Pro tip: Legal experts can help you better understand your responsibilities surrounding the new technology. Additionally, you can seek the help of Databranch, who will always work hard to point you in the right direction.
Strategic misalignment: It’s easy to fall for the latest tech that’s creating buzz. But if your new IT solution doesn’t align with your goals, you would be wasting your time and money on something that holds your business back instead of propelling it forward.
Pro tip: Choose a solution that empowers your team and creates efficiency. Have a well-defined goal and clear success metrics. Also, regularly monitor and evaluate to see if the new IT solution delivers the desired results. Make further adjustments as necessary.
Unleash your Growth Potential
Technology can help you take your business to new heights. However, not all IT solutions are created equal and can expose your business to security or financial risks. On the other hand, a trusted IT service provider, such as Databranch, can help you navigate the complexities effortlessly.
Contact us today at 716-373-4467 option 6, or at [email protected] and learn how we can guide you through the new tech implementation while minimizing disruptions and maximizing results.
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Data loss disasters come in many forms, ranging from full-scale natural calamities to cyberattacks and even simple human errors. Disasters can bring businesses to a grinding halt. Apart from financial and reputational damage, failing to protect valuable data can also result in expensive lawsuits.
That’s why businesses, regardless of size, must have a backup and disaster recovery (BCDR) plan. By implementing a foolproof BCDR, you can quickly get your business back up and running should disaster strike. It will also help you comply with governmental and industry regulatory frameworks.
In this post, we’ll break down the different types of data loss disasters and outline the key BCDR components that can help you make it through a disruptive event with flying colors.
The Many Forms Data Loss Can Take
Let’s analyze the various types of data loss disasters that can hurt your business:
Natural Disasters
This covers everything from storms, hurricanes, floods, fires, tsunamis and volcano eruptions. In most cases, you can expect infrastructural damages, power failure and mechanical failures, which could then lead to data loss.
Hardware and Software Failure
Software and hardware disruption can cause data loss if you don’t have BCDR measures in place. These disruptions could be due to bugs, glitches, configuration errors, programmatic errors, component failures, or simply because the device is at its end of life or the software is outdated.
Unforeseen Circumstances
Data loss can happen due to random, unexpected scenarios. For instance, a portable hard disk held by an employee could get stolen, your server room may have a water leak because of a plumbing issue, or there could even be a pest infestation in one of your data centers.
Human Factor
Human errors are a leading cause of data loss incidents. These errors range from accidental file deletions, overwriting of existing files and naming convention errors to forgetting to save or back up data or spilling liquid on a storage device.
Cyberthreats
Your business may fall prey to malware, ransomware and virus attacks, which could leave your data and backups corrupt and irrecoverable. Additionally, data loss could be caused by malicious insiders with unauthorized access, which often goes under the radar.
Allowing your employees to have administrative privileges can leave holes in your cybersecurity, visit us here to learn more.
Key components of BCDR
Here are a few crucial things to keep in mind as you build a robust BCDR strategy:
Risk Assessment
Identify potential risks and threats that would impact business operations. Measure and quantify the risks to tackle them.
Databranch believes that identifying the right level of security to protect your IT infrastructure begins with a comprehensive security assessment that includes vulnerability/penetration evaluation, assessment reporting and security policy creation.
You can visit our website here to request your FREE baseline security assessment.
Business Impact Analysis (BIA)
Assess the potential consequences of a disruptive event on critical business functions and prioritize them in the recovery plan.
Continuity Planning
Implement procedures to resume critical business operations during disruption, with minimal downtime. Databranch offers our BCDR solution from Datto, the leader in Total Data Protection. Not only will Datto backup all your data to the device itself, but it will also backup everything to 2 separate offsite cloud storage locations.
So, in the event that the local device is destroyed, your business can be up and running in just minutes.
Disaster Recovery Planning
Plan a well-defined business resumption plan to recover critical IT functions and data following a disruptive incident. With a recovery plan in place, many businesses may simply never recover.
Do you know the cost of downtime for your business? If not, visit our website here to view our Recovery Time Calculator.
Testing and Maintenance
Periodically test your disaster recovery and backup plans to ensure they can be recovered in a disaster. If they fail, you can work on the enhancement.
Wondering Where to Begin?
Developing and implementing a BCDR plan on your own can be daunting. However, we can help you build the right BCDR strategy for your business profile.
Databranch has the knowledge and experience to take care of your backup and BCDR needs. Get in touch with us today at 716-373-4467 option 6, [email protected].
You can also download our infographic below to learn more about planning for potential data loss.
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The CIA Triad is an information security concept that consists of three core principles, (1) Confidentiality, (2) Integrity and, (3) Availability. These core principles become foundational components of information security policy, strategy and solutions. Cybersecurity professionals and Executives responsible for the oversight of cybersecurity programs should have a deep understanding and appreciation for each of the three core principles.
Ultimately, all vulnerabilities and risks should be evaluated based on the threat they pose to one or more of the CIA Triad core principles. In addition, all security controls, or countermeasures, should be evaluated on how well they address the core principles of the CIA Triad.
Confidentiality
This core security principle is defined as the ability to restrict unauthorized subjects from accessing data, systems, objects or resources. Imagine an employee punches the timeclock and goes home for the evening but forgets to shut down or lock their computer. Even worse, they are still logged into the client database that contains all sorts of Personally Identifiable Information (PII) like your client’s names, addresses, and social security numbers. What happens if the janitorial service shows up to clean the office space and one of the cleaners notices the unlocked computer and helps themselves to the valuable info? This example illustrates the importance of Confidentiality.
There are many cyber-attacks used to violate confidentiality including, social engineering, theft of credentials or passwords, eavesdropping and network sniffing. Here are a few controls that you should consider incorporating into the program:
- Inventory of Devices and Software – It is very difficult to manage access to devices, applications and systems unless you have an accurate inventory of those assets. Once you understand what assets you own, only then can you begin to think about who is authorized to access and use them. At Databranch, our Managed Services clients have their inventory maintained for them by their Databranch Account Manager
- Data Classification – You must understand what data or information resides on your information systems. More importantly, you have to classify this data so that it can be protected according to value, sensitivity, and regulatory compliance.
- Access Controls – Systems and information should be physically and / or logically segregated based on data classification efforts. Access to systems and information should be granted to authorized users on a need to know basis. Procedures for granting and revoking access should be documented and enforced. Strong password policies should be implemented and enforced. Privileged accounts should be minimized and monitored very closely using logging and notification technologies. Multifactor Authentication (MFA) should be used by authorized users when accessing systems and data according data classification efforts and regulatory requirements.
- Encryption – Information should be encrypted at rest and in transit according to data classification, regulatory requirements and the annual risk assessment.
- Personnel Training – Many confidentiality breaches occur by accident or mistake. Authorized users need to be properly trained. They should understand your data classification policy and acceptable use policy. They should understand why certain security controls are in place, how to properly use them and why they should never attempt to circumvent them. Lastly, they should understand the threat landscape as it relates to confidentiality and what their actions and behaviors can do to help mitigate those risks. Click here to learn more about Databranch’s Annual Security Awareness training.
Integrity
This core security principle is defined as the ability for data and information to retain truth or, accuracy and be intentionally modified by authorized users only. Imagine a patient under the care of doctors and nurses at a hospital. The patient requires 100mg of medication every six hours. What happens if the nurse accesses the patients’ medical records and the 100mg has been modified (with malicious intent or by accident) and now reads 1000mg? This example illustrates the importance of integrity.
There are many cyber-attacks used to violate integrity including, computer viruses, malware, logic bombs, database injections and altering system configurations. Your cybersecurity program should absolutely work to promote integrity and defend against these attacks. Here are a few controls that you should consider incorporating into the program:
- Intrusion Prevention Systems (IPS) and Intrusion Detection Systems (IDS) – IPS / IDS examines network traffic flows to detect and prevent vulnerability exploits. Many times this technology is embedded in perimeter defenses such as firewalls but, it needs to be enabled and configured to work properly.
- Anti-Virus / Anti-Malware – This powerful tool can be used to detect, quarantine and even remove malicious code from computers and systems. It is imperative that Antivirus software is installed and configured on all computing devices.
- Vulnerability Management – There should be a process for identifying known vulnerabilities across systems and applications and then remediating those vulnerabilities typically by installing patches. Click here to request your free Databranch baseline security assessment.
- Log Monitoring and Analysis – The ability to collect system and application logs and then monitor / analyze them is critical. It can detect anomalies in system behaviors and be used in forensic efforts post incident.
Availability
This core security principle is defined as the ability to grant authorized users uninterrupted access to systems and information. Imagine logging into your computer on Monday morning. You are refreshed from the weekend, ready to work and conquer the world. Then suddenly, a message flashes across your computer screen. The message explains that your computer and everything on it has been encrypted by ransomware, and you must pay a fee to receive the decryption key and resume regular work activities. You no longer have access to email, customer records, financial records, etc. What would you do if the applications and data on your computer were no longer available to use? This example illustrates the importance of Availability.
There are many cyber-attacks used to violate availability including, computer viruses, malware and denial of service (DoS). There are also circumstantial events that violate availably such as hardware failure and natural disasters. Your cybersecurity program should absolutely be influenced by the availability principle. Here are a few controls that you should consider incorporating into the program:
- Data Backup Systems – Effective data backup strategies should be defined, implemented and monitored for success. If systems or data suddenly become unavailable, recovery efforts almost always start with restoring from a successful backup job.
- Disaster Recovery (DR) and Business Continuity Planning (BCP) – Documenting DR and BCP plans is an absolute must. In addition, these plans should be tested, at least annually to verify effectiveness. Learn more about our Dataguard Backup and Recovery solution here!
- System Monitoring – Critical systems and applications should be continuously monitored for performance and capacity requirements. Proactive monitoring can often prevent unwanted outages or disruptions.
- Incident Response Plan – Having a plan to contain, eradicate, and recover from a cybersecurity incident is invaluable. Incidents create stress and chaos. Having an incident response plan introduces confidence and organization.
As one can see, the core principles of the CIA Triad (Confidentiality, Integrity and Availability) are simple information security concepts that when properly applied to policy and program creation can have a real meaningful impact our ability to stay safe and protected.
Contact Databranch today at 716-373-4467 x115 or [email protected] for any questions about the information above. You can also fill out the form below to set up a meeting with one of our experienced team members to discuss how we can help enhance your businesses cybersecurity.
Article used with permission from Huntress.
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