Databranch offers two different levels of service plans: Proactive and Comprehensive Care. Below is a table outlining the differences in the scope of services for desktop PCs. Please contact us with questions and we’ll help you identify the service(s) that fit your needs the best:
| Desktop PCs | Proactive Care | Comprehensive Care |
| Health Check Monitoring & Reporting | P | P |
| Patch Management | P | P |
| Remote Support: Unlimited 8×5; Onsite Support, As Needed | — | P (2 contacts) |
| Spyware & Anti-Virus Provision & Management | — | P |
| Gateway Spam Provision & Management (DoubleCheck) | — | P |
| Asset Management & Reporting | — | P |
| Hardware & Software Vendor Management | — | P |
Learn more about Proactive Care vs. Total Care for Microsoft Windows servers, desktop PCs & printers.
