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DataGuard Desktop PC Care Plans

Databranch offers two different levels of service plans: Proactive and Comprehensive Care. Below is a table outlining the differences in the scope of services for desktop PCs. Please contact us with questions and we’ll help you identify the service(s) that fit your needs the best:

Desktop PCs Proactive Care Comprehensive Care
Health Check Monitoring & Reporting P P
Patch Management P P
Remote Support: Unlimited 8×5; Onsite Support, As Needed P (2 contacts)
Spyware & Anti-Virus Provision & Management P
Gateway Spam Provision & Management (DoubleCheck) P
Asset Management & Reporting P
Hardware & Software Vendor Management P

 

Learn more about Proactive Care vs. Total Care for Microsoft Windows servers, desktop PCs & printers.