In this issue
> Technology Plan
> Future of
> Smile - You're on
> Windows 7
5 Steps to a Trouble-free Windows 7
reprinted with permission from the HP Small Business
Upgrading to the new
Windows€ 7 operating system can make your PC faster and easier to
use. Many users fear that the upgrade process itself will be
stressful and difficult -- but fear not! Following these five simple
steps will help you have a smooth and stress-free
1. Check to ensure you
meet system requirements
Before you upgrade to Windows 7,
your PC will need to have:
1 gigahertz (GHz) or faster 32-bit
(x86) or 64-bit (x64) processor
1 gigabyte (GB) RAM (32-bit) or
2 GB RAM (64-bit)
16 GB available hard disk space (32-bit) or 20
DirectX 9 graphics device with WDDM 1.0 or higher
For an easy way to ensure you've got what it takes, move
on to Step 2.
2. Download and run
the Upgrade Advisor
Generally speaking, if you're currently
running the Windows Vista operating system, you'll be able to run
Windows 7. But if you're not using Vista or just aren't sure if your
system is ready for Windows 7, there is an easy way to check.
Once downloaded and
installed, the Windows 7 Upgrade Advisor Beta will run a diagnostic
test to see if your PC can run Windows 7 and if there are any known
compatibility issues. It can also give you insight into other
potential issues, like whether you'll need to upgrade certain
drivers or applications.
Please forward this newsletter to anyone else in your
organization who might be interested!
Needs a Technology Plan
by Monte Enbysk
used with permission from the
Microsoft Small Business Center
To the surprise of
the nonprofit sector, Internet technology is enhancing good
such as the American Red Cross have demonstrated how
effectively online systems can speed cash donations to
tragedy-stricken parts of the world. Smaller nonprofits have
found the Web to be a blessing for locating discounted items
and organizing people to support causes. Foundations and
charities have found success with e-philanthropy -- the
securing of pledges and donations over the Web -- and made it
a vital part of their fundraising strategies.
"Technology is, in
many ways, a necessary evil for nonprofits doing business
today," says Joni Podolsky, a technology consultant to
nonprofits and the author of "Wired for Good: Strategic
Technology Planning for Nonprofits." "You need it now just to
The Future of
Computing is in the Clouds
By Shane Robison, Chief
Technology Officer, HP
reprinted with permission from the
HP Small Business Center
Technology is in the early stages of a big
shift, one that will transform how companies and individuals
access information, share content and communicate. This next
wave will be driven by a new model of computing: people and
businesses will use their Web browsers to access a wide range
of "cloud services"--computing services available on demand,
over the Internet.
that are intelligent enough to anticipate your needs, based on
a real-time understanding of your location, time of day and
preferences. In this next phase of computing, the search for
information will be done for you, not by you. You will have a
seamless, consistent experience across all the devices you
own, and all the on-demand services you care about.
3 Ways to Recover
a Corrupted Excel Workbook
reprinted with permission
from the HP Small Business Center
It's your worst Excel nightmare: a
damaged or corrupted workbook. This can happen for a variety
of reasons -- and the good news is that there is a variety of
ways to retrieve your damaged file.
If a file is
corrupted, Excel should normally perform an automated
recovery. However, if that doesn't work, there are a few other
options you can try.
1. Recover or
repair the file manually with Excel
The steps for
manually recovering a workbook are quite simple.
1. Select "Open"
from the File menu. In Excel 2007, click the Office
button and select "Open".
2. Using the Look In
control, locate and specify the corrupted workbook.
Smile - You're on
Used with permission of Joel H. Weldon &
Forget the research evidence, the dozens
of pages of documentation and the years of prodding by
communications consultants. Do your own survey right now. Pick
up your telephone and call ten companies or businesses in your
area that provide some sort of customer service, such as
banks, brokerage firms, business equipment or insurance
companies. Ask to speak to "a manager." If you get through,
explain that you called to evaluate their telephone
techniques. Then give the manager a brief report, hang up, and
record your findings.
Chances are your
research will prove that the most common errors you encounter
in telephone answering are among the "dirty dozen."
Here they are:
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