Warning!
Appreciation May Be Contagious
used with permission from HP Small Business Site
When
times are tough, it's tough to stay positive — particularly if you are
surrounded by gloomy people.
But rather than fall
victim to negative attitudes, resolve to take a different approach. Stay
positive and channel your optimism to create a healthy, more productive
environment. One idea you can start using right away is peer
recognition.
Expressing your
appreciation to a co-worker is one of the simplest, most rewarding efforts
you can make. Giving credit where due, or just telling a co-worker you
appreciate their work, can give an unexpected boost — and it has an
additional benefit: it improves their perception of you.
Say thank you
Think about the last time you received a spontaneous "thank you"
from someone at work — one that made you feel more connected to your work,
that your contribution was valuable. It can really make someone's day and
make them feel more positive about the work they're doing.
-
Send an
appreciation note, or just pick up the phone! You could send a
handwritten note or card, or an email (copy it to your manager and
theirs). Do it as soon as possible — don't put it off.
-
Make it personal.
Use the person's name, be specific about what it is you're thanking
him/her for, and explain how what they did helped you.
-
Offer to do your
colleague's most hated task for a day — maybe kitchen
duty?
Practice "random
acts of recognition"
No special occasion is needed. You can tell
your co-workers how much you value them and their contribution anytime.
Show appreciation to people who have helped you with a special project,
provided feedback on a new idea, or taken care of your work
load.
Remember that it's
more meaningful to be specific. Which one of the following do you think
expresses more genuine appreciativeness and warmth?
-
Example 1: Dear
Ian: Great work. Thanks for your effort!
-
Example 2: Dear
Ian: You recently reworked our support strategy and created new
processes that make sense to our users and are easy to follow. I used to
receive numerous questions a week from employees unclear on the process.
Now I receive none. Thank you for your excellent work and for making my
life easier!
Find ways to
celebrate and have fun
In this highly competitive,
recession-battered, global economic environment, an engaged workforce is
more important than ever. Unfortunately, the same economic forces that
make employee engagement so vital also pose severe challenges to
motivation.
Inspire others and
be inspired by taking time to celebrate wins and applaud each other's
contributions. Celebrations don't need to be expensive.
Are you up for
the challenge?
Peer recognition is probably one of the most
powerful job motivators that we have available to us. It's simple and
doesn't require too great an investment in time or cost. What makes it
effective is the passion and care that drives it.
Go on. Give it a
try. Here are some tips:
-
Be timely — don't
put off saying "thanks." Recognition is more meaningful when it's
immediate.
-
Be specific — let
folks know exactly what they did that you appreciate.
-
Be sincere — mean
what you say, say what you mean.
Here are some
ideas:
-
Greet your
colleagues by name and take a few minutes to see how they are doing.
-
Make it personal!
Give a handwritten €thank you' note or card.
-
Pick up the phone.
"I just called to say thank you" goes a long way
-
Send an e-mail
congratulating someone on a job well done (copy your manager and theirs)
-
Make or buy your
colleague's favorite food and bring it in to work.
-
Offer to do your
colleague's most unpleasant task for a day to say €thanks.'
-
Ask for a
colleague's opinion or ideas on a project.
-
Write several
thank you Post-it notes and hide them in and around your colleague's
desk.
-
Praise something
your coworker has done well. Identify the specific actions that you
found admirable.
-
Ask your coworkers
about their family, their hobby, their weekend or a special event they
attended.
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