May 2012
In this issue

> Support is Ending
> The ROI of Virtualization
> Everyone at Work is on the Same Team
> Create or Remove Drop-Down List
> Is Your Business Eco-Friendly?
> Business Continuity Tip
> Cartoon/Quote

Is Your Business Eco-Friendly?
used with permission from HP Technology at Work

There are more reasons than ever to go green these days, from saving money to improving your brand reputation. And a lot of strategies for being more eco-conscious don€t require much effort.

Take our short quiz below to test your eco-knowledge and make sure you aren€t missing out on some easy ways to be greener.

The answer to each question is revealed at the bottom of the page. Good luck!

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Business Continuity Tip

Force of Nature

As we mark the first anniversary of one of the largest tornado outbreaks in U.S. history, the National Oceanic and Atmospheric Administration (NOAA) and the Federal Emergency Management Agency (FEMA) are teaming up this week to save lives from severe weather by encouraging the public to take proactive preparedness measures and inspire others to do the same.

As part of the first ever National Severe Weather Preparedness Week, citizens are encouraged to be a "force of nature" through a number of proactive steps:

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Please forward this newsletter to anyone else in your organization who might be interested!

Support is Ending for Windows XP and Office 2003

Keeping your technology up-to-date is good for your productivity and security€as well as your bottom line. 

Windows XP Service Pack 3 (SP3) and Office 2003 will be reaching end of support in April 2014. We want to help you avoid the risk of running an unsupported version of Windows & Office, and to assist with your IT planning for 2012. The objective of this letter is to highlight the potential risks involved with the upcoming end of support of these products and to outline the options available to mitigate these risks.   

What is the situation and potential risk? 

Windows XP SP3 and Office 2003 will no longer be supported from April 8, 2014 onwards. After this date, Microsoft will not provide any public support for these products, including security patches, non-security hotfixes or incident support. 

Running Windows XP SP3 and Office 2003 in your environment after their end of support date may expose your company to potential risks, such as:

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The ROI of Virtualization: Get Big Results from Your Servers
used with permission from the Cisco Small Business Resource Center

Virtualization is more than a buzzword. It can save you thousands, or even tens of thousands, of dollars.

Innovative businesses of all sizes are applying server virtualization to:

  • Reduce operating expenses for electricity, facility space, and IT labor
  • Cut capital expenses (CapEx) for server hardware
  • Become more efficient and agile

What is server virtualization? It consolidates onto one physical server virtual versions of business applications and their operating systems (OS) - such as file servers, Microsoft Exchange, or SQL databases - that must otherwise be housed individually in dedicated servers.

Businesses that invest in server virtualization realize ROI in up to five ways, report Cisco€ Certified Partners that provide virtualization services to small and medium-sized businesses (SMBs).

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Everyone at Work is on the Same Team
by Debra J. Schmidt

Every time a customer contacts your company, he or she doesn€t care what your title is, what your job responsibilities are or what department you€re in. Frankly, all your customer really wants to know is, €Are you willing to help?€

The words most dreaded by customers are, €That€s not my job. You€ll have to talk to someone in...(name the department here).€ But even if you aren€t the person who will ultimately resolve that customer€s issue, you are making a lasting impression just by the way you handle that interaction. No matter what your job, you are the company and everyone who works there is all one team. That€s the way your customer sees it.

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Create or Remove a Drop-Down List in Excel

To make data entry easier in Excel, or to limit entries to certain items that you define, you can create a drop-down list of valid entries that is compiled from cells elsewhere in the workbook. When you create a drop-down list for a cell, it displays an arrow in that cell. To enter information in that cell, click the arrow, and then click the entry that you want.

There's a video version of this tip!

To create a drop-down list from a range of cells, use the Data Validation command in the Data Tools group on the Data tab.

  1. Select the cell in which you want the list.
  2. On the Data tab, in the Data Tools group, click Data Validation.

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Quote of the Month

"A mother is a person who seeing there are only four pieces of pie for five people, promptly announces she never did care for pie."

- Tenneva Jordan

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