Databranch offers two different levels of service plans: Proactive and Comprehensive Care. Below is a table outlining the differences in the scope of services for printers. Please contact us with questions and we’ll help you identify the service(s) that fit your needs the best:
|Desktop PCs||Proactive Care||Comprehensive Care|
|Health Check Monitoring & Reporting||P||P|
|Remote Support: Unlimited 8×5; Onsite Support, As Needed||—||P (2 contacts)|
|Regular Maintenance Kit Installation||—||P|
Learn more about Proactive Care vs. Total Care for Microsoft Windows servers, desktop PCs & printers.