Education: Currently pursuing my Master of Business Administration at St. Bonaventure University – 2021
Bachelor of Science in Computer Information Systems & Technology from the University of Pittsburgh at Bradford – 2017
How did you get into the technology field? In my junior year at Pitt Bradford, I decided to make the change from Early Level Education to CIS&T after working with my boyfriend and his brother building and fixing computers.
When did you join the Databranch team? January, 2021
What do you like best about Databranch? I like the close feel of the team and the welcoming environment.
How would you describe your role at Databranch? I assist the sales and marketing team.
What’s an interesting way that you use technology in your personal life? I love to build computers for both myself and my family and friends.
How many computers do you own? I currently have 3; my desktop, MacBook Air, and an old iMac.
Hobbies: I love to read; I always have my Kindle with me. I also love spending time with friends and family, and currently, decorating and organizing my new house with my boyfriend, Zachary.
Pets: I have three cats, Weasley (named after Ron Weasley), Nala, and Charlie.
Olean, NY. – (November 12, 2020). Databranch located in Olean, NY has joined with Repeat Business Systems, Inc. (RBS) as a new division bringing their 35 years of experience in the IT industry to RBS via the company’s lucky 13th acquisition.
Databranch has been serving local, regional, national, and international businesses in Western/Central New York and Northwestern Pennsylvania since 1985. Their mission is to help clients implement technology solutions in order to reduce risk, protect their critical business data, increase productivity, and enhance customer service across four key areas: managed services, networking, security, and business continuity. Organizations who work with Databranch can rely on them to always provide professional technology services, executed with a personal touch and Databranch attributes their success to a unique blend of organizational capacity, expert project management, corporate values, and technical expertise.
RBS owned and founded by Dawn and John Abbuhl in 1987 has been offering office technology solutions including copiers, printers, scanners, document imaging software and Network and IT services with a focus on IT Security. RBS has leading software engineers, expert consultants and the highest level of service in the region. With companies putting more emphasis on workflow and efficient production, Repeat Business System Inc. offers cutting edge solutions often saving customers thousands of dollars. Repeat Business Systems, Inc. was named one of the Top Workplaces in the Capital Region nine straight years, is a New York Certified Women Owned Business Enterprise, and has numerous local and national awards for excellence.
“We are really excited about joining the great team at Repeat Business Systems. Databranch will continue to provide the same high level of service and support, and we will now have expanded resources and products that we can offer to our clients as well!” said David Prince, President of Databranch.
“Acquisition discussions began before the pandemic. We continued to move forward as IT performance and security are even more important than ever, especially protecting those organizations where staff are working from home,” said Dawn Abbuhl, president of Repeat Business Systems. “We are very excited to add Databranch and their years of experience in the IT industry as a new member of the RBS family. The Databranch division will allow us to further expand our geographic market and add technical abilities while giving us the opportunity to leverage additional innovative technology solutions and success as a managed services provider. Both of our companies share similar values as family-owned businesses and through this change, we will both be able to serve our clients at an even higher level moving forward.”
You can contact Databranch at 716-373-4467, firstname.lastname@example.org, or visit their website at www.databranch.com for additional information.
Education: Associates Degree in IT.
Professional Certifications: Working on it! Currently pursuing my CompTIA A+ certification.
How did you get into the technology field? I’m a late bloomer, but I got envious seeing all the fun my good friend and associate Mike Wilson was having in the technology field.
When did you join the Databranch team? July 2020
What do you like best about Databranch? I’ve never had the pleasure of working in such a tight-knit team environment with so many bright people.
How would you describe your role at Databranch? Just below Sophie on the food chain (and deservedly so!). On a serious note, I get to work with our clients to help resolve technology challenges and implement new solutions for their organizations.
What’s an interesting way that you use technology in your personal life? I programmed my Super Nintendo to cook me breakfast in the morning. Still awaiting the patent before I go worldwide.
How many computers do you own? Just one, luckily though, where I work there’s a whole bunch!
Hobbies: I basically live my life in a perpetual nostalgia machine, so everything that I liked when I was 13? Good chance I still dig it.
Kids: Just one so far: Preston Bradford Wilson (sounds important right?).
Pets: Also just one, a Yorkie named Leo (if you live local, you may have heard his shrill barking at some point…).
Education: Alfred State College
Professional Certifications: HP Self Maintainer. I am also currently pursuing my CompTIA A+ and Network+.
How did you get into the technology field? It all started when I was the kid who helped everyone with their computer problems.
When did you join the Databranch team? June 2020
What do you like best about Databranch? I like that it is a local business with a small team size. I also really like that they invest in their employee’s success through training and industry certifications.
How would you describe your role at Databranch? New and Exciting!
What’s an interesting way that you use technology in your personal life? I have a “smart” home setup that allows me to control many devices in my house and setup automation and routines. One example: When it’s past sundown and I arrive home after being “away,” it can turn on the outside porch light automatically!
How many computers do you own? At least 8 or 9…. My primary desktop is a self-built computer with an Intel i7-8700, 64GB of RAM, a GTX 1050 Ti graphics card, and 2x 512GB NVME storage drives
Hobbies: Building computers, hiking, flight lessons to get my private pilots license, and gaming.
Pets: I have 2 cats: Malkin – 8 years old, and Del – 4 years old
Please join us in extending best wishes to Awilda Rivera, Office Manager, who will be retiring on June 26th after thirty years with Databranch. Awilda’s joy, work ethic, and compassionate heart for everyone she works with will be greatly missed by all of us at Databranch but we are excited for what she has planned next and know she will continue to share her talents with our community as she enters into the next phase of her life.
Databranch President, David Prince, had the following to share about Awilda, “She has been the glue, the calm and consistent presence throughout all changes and challenges we have faced and overcome. Her integrity, work ethic, compassion and positivity are second to none. Often I have posed a dilemma to her and she has always provided a great sounding board and insightful counsel when asked. There are few times in life where you can say that you have spent literally tens of thousands of hours working with a person and she will be greatly missed.”
Jennifer Wetzler will be transitioning into her role starting on June 29th and while we know Awilda is irreplaceable, we are confident she has trained Jennifer well to step into her shoes and continuing serving our clients in the same dedicated manner. Awilda can be reached directly at email@example.com or 716-373-4467 x 17, if you would like to reach out with any well-wishes this week!
Dear Valued Client,
Clients trust Databranch as their partner in providing proactive guidance to Risk Management, Security, and Compliance, and the same holds true as the COVID-19 situation continues to impact most aspects of our lives.
We understand that our services are an important priority for your business. That said, Databranch has taken additional measures so that we can continue to provide the same high level of quality and responsive services.
Our measures include:
- Maintaining continuous communication with health and government organizations to ensure that we are operating in a responsible manner to ensure the health and well-being of our staff, their families, and our clients;
- Continuing to leverage remote technologies, standard operating procedures, and proven processes that have been in practice at Databranch, Inc. for years;
- Working with clients to address and overcome new challenges that have arisen as a result of COVID-19.
Thank you for trusting in us and you have our promise that we will continue providing our exceptional level of service while working to ensure the health and safety of everyone.
If you require assistance in ensuring the availability of your most critical assets as this situation evolves, we can develop, review, or mature your existing business continuity plan. Please reach out to your dedicated Databranch Account Team Member, call 716-373-4467 x 15, or email firstname.lastname@example.org
Olean Phone: 716-373-4467
Elmira Phone: 607-733-8550
Some of us attack and engage in our holiday shopping with a plan that rivals the most well thought out strategies. We scour weekly fliers, online ads, and research who will have the best price and coupon code for us to use. In order to shop smart, yes, keeping track of prices is important, but being a genius means that you include cybersecurity and personal limits in your plans.
Here are a few tips that you should include on your shopping list.
- Shop secure. Look for websites that have the https in their address. While this isn’t a surefire bet that you’re on a secure and safe site, it’s a good first step in ensuring you’re at the right Especially if you’re providing your credit card.
- Deals, not steals. Rebates, coupons, and in-store specials are a great way to save money. Make sure that if you are offering up any information it’s to reputable stores, and don’t give out personal information in return for a ‘future offer’. Read the fine print on all deals. Especially if they sound too good to be true.
- Review and research. Don’t assume because a product is on a review website that it is legitimate. Many of these sites are called affiliate sites and merely put up content that redirects you to a page where they receive compensation for the sale, like a referral program. Look at more than one site, read multiple reviews, and if possible, go to the actual store to see the quality of a product.
- Stay on the NICE list. Make a budget and stick with it. You don’t need to overspend to impress. It’s only a good deal if you need it.
- Get started on next year’s list. After holiday sales are a great time to stock up for next year’s gift-giving, but again, only if it is something that you can actually gift and not just an item that you will store away because it is a great price.
*Post Courtesy of Breach Secure Now*
We are very pleased to announce Mike Wilson has rejoined the Databranch team as our new CTO.
Please join us in welcoming Mike to the team and learn more about him below!
AAS Computer Information Systems – Alfred State
CompTIA A+, CompTIA Network+, Microsoft MCP, Cisco CCNA RS.
How did you get into the technology field?
My senior year of high school I worked at a small computer shop and decided I wanted to pursue a career in IT.
When did you join the Databranch team?
I first joined the Databranch team in 2001, fresh out of college. I rejoined the team in July of 2019.
What do you like best about Databranch?
The team atmosphere. Everyone is working together to provide great service.
How would you describe your role at Databranch?
My primary role is to oversee technical operations, ensuring our technical resources align to deliver consistent service levels and swift resolutions. I also have the opportunity to work with clients as an Enterprise Systems Engineer. Overall, my position at Databranch can be summed up in 4 parts: Technical Leader, Manager, Colleague, and Technologist.
What’s an interesting way that you use technology in your personal life?
I utilize Smart Home devices and applications to make daily tasks easier and automated.
How many computers do you own?
I love to golf, play hockey, and enjoy watching football on Sundays!
Our May Newsletter featured clients are Mark Powers, President, and Judy Benjamin, Controller, from Penn-Troy Manufacturing. Their business is located in Troy, PA with a focus on manufacturing valves for waste water treatment and large commercial engines and compressors. We have had the opportunity to partner with them for their IT needs since early 2014 and are excited to celebrate their five year anniversary as a Databranch Comprehensive Care Client this summer!
We were first introduced to the Penn-Troy team when they reached out to us after they were referred to us by another Databranch Featured Client of the Month, Dura-Bilt. Shortly after our initial meetings we began working together and Mark remembers, “I was most impressed when you guys brought in our list of unknown unknowns – things that had real potential to go wrong and we didn’t even know it. I was impressed with how comprehensive the analysis was.”
There is significant distance between the locations of both our offices, but this has never hindered the relationship or level of support. According to the Penn-Troy team, “It’s never been an issue. You guys get here and take care of all of our problems. The remote login sessions your team uses are also very easy to use as well for quick support.”
The biggest benefit they’ve seen to their company since becoming a Comprehensive Care client five years ago, “Peace of Mind. We know that if something fails everything’s backed up, we can call your team, and we get fast response so things are taken care of very quickly.” The main reason Judy likes working with Databranch, “It’s the response to issues and problems from Karyn (Databranch Service Coordinator). If I call and tell her, we have a major issue she gets right on it. It’s amazing how she can prioritize things.” Mark added, “Your team is very proactive. We have our Quarterly Business Reviews and you definitely bring things to our attention before problems happen. Also, everyone is very nice and easy to work with.”
Databranch President, David Prince, describes our relationship as a wonderful partnership and said, “There is real, honest, open communication between our two teams which allows us to work together effectively. Penn-Troy Manufacturing is one of our favorite clients to work with year after year and it is a pleasure to serve a company that values the role technology plays in their daily business operations.”
Final words from Mark and Judy, “It’s like having your IT person here, but not here with access to a full staff instead of just one guy. You fill the role of IT for a smaller company like us very well.”
Traditionally, payment credentials stolen from brick-and-mortar stores were able to command a higher price on the Dark Web than card-not-present data (also known as CNP). However, it seems like the market dynamics have recently shifted, as this information is now being used to target online retailers.
Consequently, the demand for these credentials is far outpacing supply, driving up the price. The economics can be explained by the recent US migration towards chip-based payment cards, which offer a superior level of fraud protection for in-store purchases.
Such news has broad implications for both consumers and companies operating in today’s digital ecosystem. Security has to be a constant priority, since payment trends will give way to new threats, and tomorrow’s vulnerabilities will not be the same as those existing today. In order to keep a continuous pulse on your employee and customer data, consider partnering up with an MSP that implements proactive Dark Web monitoring (like ours).