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Technology plays a critical role in driving business success in today’s fast-paced digital landscape. However, managing IT infrastructure and systems can be a significant challenge for many organizations.

This is where an IT service provider comes in. But remember that not all IT service providers are created equal.

While a good IT service provider might ensure that your systems are running efficiently, a great IT service provider can elevate your business to new heights.

 

Top Business Benefits of Partnering with a Great IT Service Provider

Partnering with a great IT service provider such as Databranch can bring numerous benefits to your business, including:

 

Strategic Alignment

Great IT service providers not only possess a deep understanding of current technologies but also have the foresight to anticipate future trends. They work closely with your business to ensure that every technological solution and service they provide aligns perfectly with your long-term business objectives.

This strategic alignment means that technology becomes a driver of competitive advantage rather than just a support function.

 

Improved Efficiency

Your business needs an IT service provider that can significantly streamline your operations by optimizing your existing technology infrastructure. This is achieved through the automation of routine tasks, the refinement of business workflows and the integration of various departments to ensure they work cohesively.

Here at Databranch, our automated managed service platforms proactively monitor and support your network and technology infrastructure, keeping your network functioning seamlessly.

 

Informed Decision-Making

Leveraging the power of cutting-edge technology, a great IT service provider can provide your business with critical insights into your operations and potential vulnerabilities. It’s estimated that about 61% of security vulnerabilities in corporate networks are over 5 years old.

This is because assessing and managing these network weaknesses isn’t always a priority for organizations. However, a great IT provider can assist with your vulnerability management so you know what remediation efforts are needed.

 

Fostered Innovation

In today’s fast-paced business environment, staying ahead of technological trends is crucial.

Great IT service providers are at the forefront of these trends. They can ensure that your business not only keeps up but also leads in adopting innovative solutions that meet ever-changing market demands. This commitment to innovation can open new opportunities and revenue streams, keeping your business relevant and competitive.

 

Scalability and Flexibility

Business needs are always evolving, and scalability is key to accommodating growth or contraction.

Great IT service providers offer scalable solutions that can be adjusted according to your business’s current needs. This ensures that your technology infrastructure can easily expand or downsize as required without compromising performance or security.

 

Enhanced Security and Risk Management

In an age where cyberthreats are increasingly sophisticated, having robust security measures in place is non-negotiable.

Great IT service providers specialize in identifying potential vulnerabilities within your IT infrastructure and implementing advanced security protocols to protect your business from cyberthreats. This proactive approach to risk management is crucial for maintaining your customers’ trust and the integrity of your business.

Databranch believes that implementing a well-thought-out cyber risk management strategy can significantly reduce overall risks and strengthen your cyber defenses.

 

Continuous System Improvements

Technology is continually evolving, and staying up to date is essential for maintaining operational efficiency and security.

Great IT service providers are committed to improving your IT infrastructure on an ongoing basis. This ensures that your business benefits from the latest technology and industry best practices. This continuous improvement cycle ensures your systems remain cutting-edge, efficient and secure.

 

Budget Optimization

One of the most significant advantages of partnering with an IT service provider is the potential for optimized technology spending.

Through their expertise, they can identify the most cost-effective solutions for your business, eliminating wasteful expenditures on unnecessary or inefficient technology. This strategic approach to technology investment not only saves money but also ensures that every dollar spent contributes to the achievement of your business objectives.

 

Partner for Success

Ready to transform your technology management and take your business to the next level? Download our eBook today to discover how Databranch could help you achieve seamless operations and drive business success!

Don’t hesitate. Contact us now at 716-373-4467 option 6, or email us at [email protected]

As technology continues to advance, more and more businesses like yours are adopting Software-as-a-Service (SaaS) applications due to their flexibility, affordability and user-friendly nature.

These cloud-based services have become a staple in the corporate world, offering tools that range from email and communication platforms to customer relationship management and project tracking systems.

However, as much as SaaS brings convenience and efficiency to the table, it also introduces new challenges — particularly when it comes to data protection. That’s why finding the right SaaS backup solution is not just an option but a necessity for safeguarding your business’s digital assets.

 

Key Considerations for a Robust SaaS Backup Strategy

When you’re in the market for a SaaS backup solution, there are several critical factors to consider to ensure that your data remains secure and recoverable, no matter what:

 

Data Security and Compliance

Your chosen solution must adhere to stringent security standards and comply with relevant data protection regulations. Look for features like encryption, access controls and compliance certifications that demonstrate the solution’s capability to protect your sensitive data.

 

Ease of Integration

The best backup solution should seamlessly integrate with your existing SaaS applications and IT infrastructure, causing no disruptions to your current operations.

 

Data Recovery Capabilities

Assess the solution’s ability to recover data. Key features include granular recovery options (granularity lets you choose what to restore), speed of recovery and the flexibility to restore data to various points in time. Two essential metrics to keep in mind are:

  • Recovery point objective (RPO): This metric helps you understand the maximum data loss your organization can withstand, influencing how frequently you should back up your data.
  • Recovery time objective (RTO): This metric defines the maximum amount of downtime your business can tolerate, guiding your strategy for backup and recovery.

Databranch has a Recovery Time Calculator that can help you determine these metrics and show you the cost of downtime for your business.

 

Scalability and Performance

As your business grows, so does your data. Your backup solution should be able to scale accordingly without compromising on performance or speed.

 

Automated backup and Monitoring

Automation is key to maintaining consistent backup activities. A solution that offers automated backups and monitoring can save time and reduce the risk of human error.

 

Service Level agreements (SLAs)

SLAs are your assurance of reliability. They should clearly outline uptime guarantees, support responsiveness and data recovery timeframes.

 

Cost and Pricing Model

Understanding the pricing model is crucial. Beware of any hidden costs, overage charges or additional fees for advanced features that could affect your budget.

 

Vendor Reputation and Reliability

Finally, do your due diligence on the vendor’s reputation and reliability. A provider with a proven track record can offer peace of mind and assurance that your data is in good hands.

 

Ready to Secure your SaaS Data?

Choosing the right SaaS backup solution doesn’t have to be daunting. With the right considerations and a clear understanding of your business needs, you can find a solution that offers security, compliance and peace of mind.

Want to make your search for the right SaaS backup solution easier? Contact Databranch today at 716-373-4467 option 6, or [email protected] to learn more about our data backup and recovery solutions.

Download our checklist today to learn more about mastering your cloud data protection.

Worried about cyberattacks hitting your business? You’re not alone.

Cyberattacks pose a real danger to businesses like yours and without a solid incident response plan, your business won’t be able to recover quickly, resulting in extensive losses. The good news, however, is that an incident response plan can help.

Through this blog, we’ll show you the common mistakes, myths and misconceptions that can stop you from building a strong response plan. We’ll also share simple solutions that will help you safely navigate cyber challenges.

 

Avoid these Mistakes to Build a Strong Response Plan

Here are a few common mistakes that all businesses should avoid:

 

Mistake 1: Thinking cyber incidents only come from external attacks

  • By ignoring internal threats, you’re creating opportunities for cyberattacks.
  • Internal mistakes, like ineffective processes or human errors due to inadequate training, can also lead to data breaches.

Solution: Invest in your employees and set up a process

  • Train your employees on cybersecurity best practices and establish protocols for handling sensitive information.
  • Periodically review your internal processes. This will help you find and resolve issues in your procedures that could lead to data leakage.
  • Looking for an effective cybersecurity training platform? Reach out to Databranch today to discuss our Breach Prevention Platform and Security Awareness Training that comes with simulated phishing tests.

 

Mistake 2: Focusing only on technology

  • You can’t build an effective incident response plan by solely focusing on technology. While tech solutions are valuable, they’re only effective when they are efficiently leveraged by a team of trained personnel.
  • A solid response plan goes beyond technology and includes communication plans, legal considerations and damage control strategies.

Solution: Build a complete response plan

  • Train your response team on both tools and processes. Don’t focus solely on the technology.
  • Develop clear communication protocols.
  • Define clear roles and responsibilities.
  • Ensure your team understands your legal obligation to report and comply with data breach regulations.

 

Mistake 3: Not updating your response plan

  • It’s a common misconception that an incident response plan, once created, need not be updated. However, the truth is, without regular review, updates and practice, a response plan will become ineffective.
  • Also, without simulations and post-incident analysis, you won’t be able to find the root cause of a problem and avoid future reoccurrence.

Solution: Consistently review your response plan

  • Establish a process to hold regular reviews.
  • Adapt your response plan to keep up with the evolving threat landscape.
  • Conduct periodic simulations to refine your response strategy and ensure team readiness.

The above-mentioned solutions will help you build a proactive incident response plan. However, the best strategy is to get the help of experts, like Databranch, who have the proper resources and tools. 

Databranch not only offers a suite of cost-effective managed services that proactively monitor and support your network and technology infrastructure, but our backup and recovery solution can quickly restore your environment and have you up and running if a disaster were to occur. 

Building Resilience: Partner for a Robust Incident Response Plan.

Ready to fortify your business against cyberthreats? Use the form below to download our checklist and take a step towards starting your incident response plan.

All businesses today must have a solid incident response plan against ever-evolving cybersecurity threats. That’s where Databranch can be your strategic partner and your first line of defense against cyberstorms.

Choose a partner who can give you complete peace of mind. Reach out today at 716-373-4467 option 6, or [email protected]

 

Cybersecurity is an essential aspect of any business or organization. As technology evolves, so do the threats that can harm an organization’s operations, data and reputation. One of the most effective ways to defend against these threats is through the Defense in Depth (DiD) approach.

DiD is a cybersecurity approach in which multiple defensive methods are layered to protect a business. Since no individual security measure is guaranteed to endure every attack, combining several layers of security is more effective.

This layering approach was first conceived by the National Security Agency (NSA) and is inspired by a military tactic with the same name. In the military, layers of defense help buy time.

However, in IT, this approach is intended to prevent an incident altogether.

 

Essential Elements of DiD

Implementing all the elements of an effective DiD strategy can help minimize the chances of threats seeping through the cracks. These elements include:

1. Firewalls

A firewall is a security system comprised of hardware or software that can protect your network by filtering out unnecessary traffic and blocking unauthorized access to your data.

 

2. Intrusion Prevention and Detection Systems 

Intrusion prevention and detection systems scan the network to look for anything out of place. If a threatening activity is detected, it will alert the stakeholders and block attacks.

 

3. Endpoint Detection and Response (EDR) 

Endpoint detection and response (EDR) solutions constantly monitor endpoints to find suspicious or malicious behavior in real time.

Databranch is excited to announce a new detection software that we have begun implementing for our clients. The Huntress Managed Detection and Response (MDR) for Microsoft 365 secures your users with 24/7 protection.

Huntress MDR can detect and respond to early signs of cyberattacks such as unauthorized access, email manipulation, and suspicious login locations.

The software then utilizes Huntress’s 24/7 Security Operations Center (SOC) which is comprised of experts who analyze and interpret the threats. An actual Huntress employee will review these detections, provide incident reports, and will deliver actionable remediations for recovery.

 

4. Network Segmentation 

Once you divide your business’s network into smaller units, you can monitor data traffic between segments and safeguard them from one another.

 

5. The Principle of Least Privilege (PoLP)

The principle of least privilege (PoLP) is a cybersecurity concept in which a user is only granted the minimum levels of access/permissions essential to perform their task.

Visit us here to learn more about the risks associated with Local Administrative Privileges.

 

6. Strong Passwords 

Poor password hygiene, including default passwords like “1234” or “admin,” can put your business at risk. Equally risky is the habit of using the same passwords for multiple accounts.

To protect your accounts from being hacked, it’s essential to have strong passwords and an added layer of protection by using practices such as Multi-Factor Authentication (MFA).

 

7. Patch Management 

Security gaps left unattended due to poor patch management can make your business vulnerable to cyberattacks. When a new patch is delivered, deploy it immediately to prevent exploitation.

Databranch offers a Patch Management solution for our managed client’s that automates and manages service packs, hot-fixes, and patches from a single location. 

 

How IT service providers help defend against threats

As a Databranch client, our experienced team members will help you divide DiD into three security control areas:

 

1. Administrative controls

The policies and procedures of a business fall under administrative controls. These controls ensure that appropriate guidance is available and security policies are followed.

Examples include hiring practices or employee onboarding protocols, data processing and management procedures, information security policies, vendor risk management and third-party risk management frameworks, information risk management strategies, and more.

 

3. Technical controls

Hardware or software intended to protect systems and resources fall under technical controls.

They include firewalls, configuration management, disk/data encryption, identity authentication (IAM), vulnerability scanners, patch management, virtual private networks (VPNs), intrusion detection systems (IDS), security awareness training and more.

 

4. Physical controls

Anything that physically limits or prevents IT system access falls under physical controls, such as fences, keycards/badges, CCTV systems, locker rooms and more.

Don’t worry if you are struggling with developing a DiD strategy for your organization. Databranch is here to make things as simple as possible. Contact us at 716-373-4467 option 6, or [email protected] to start the process of making your organization more secure.

Even on a good day, being a business owner is challenging. Apart from dealing with and effectively solving multiple problems, you also need the foresight to arm your business with the right tools and solutions to tackle any issues that might arise later.

One issue you should always prioritize is data loss/data corruption and business disruption that cause downtime and productivity dips. Remember that data loss/data corruption and business disruption could happen due to various reasons, such as:

  • Natural calamity
  • Hardware failure
  • Human error
  • Software corruption
  • Computer viruses

Adopting a comprehensive backup and business continuity and disaster recovery (BCDR) strategy is the best way to tackle this problem.

 

What is a comprehensive backup and BCDR strategy?

A comprehensive backup and BCDR strategy emphasizes the need for various technologies working together to deliver uptime. It even highlights technologies associated with cybersecurity. A robust strategy:

 

Protects All Systems, Devices and Workloads

Managing all systems, devices and workloads efficiently, securely and consistently can be challenging. Mistakes, errors, mishaps and outright failures across backup and recovery systems could happen at any time, leading to severe downtime or other costly business consequences.

That’s why it’s essential to have a reliable and secure solution to back up and protect business data as well as business systems, devices and workloads.

 

Ensures the Integrity, Availability and Accessibility of Data

The complexity of IT, network and data environments that include multiple sites — cloud, on-premises and remote — makes monitoring and protection difficult. It negatively affects the integrity, availability and accessibility of information and all IT network assets. That’s why it’s a best practice to simultaneously deploy tools or systems that cover all IT and network infrastructure (remote, cloud and on-site) with the same level of protection and security.

 

Enables Business Resilience and Continuity

A comprehensive and realistically achievable backup and BCDR strategy prioritizes, facilitates and ensures the continuity of business operations. It represents a business’ resiliency against downtime or data loss incidents. 

 

Prioritizes Critical Protection and Security Requirements Against Internal and External Risks

No backup or BCDR solution can be effective if your business does not proactively identify and mitigate internal and external risks. You need tools that focus on internal and external threats through constant monitoring, alerting and tactical defense to empower your backup and BCDR strategy.

Databranch offers a suite of cost-effective computer managed services that proactively monitor and support your network and Technology infrastructure. 

Optimizes and Reduces Storage Needs and Costs Through Deduplication

With the amount of data skyrocketing day after day, it poses serious storage and budgetary challenges for businesses. What makes things worse is the existence of multiple unnecessary copies of the same files.

Therefore, adopting the deduplication process can identify data repetition and ensure that no similar data is stored unnecessarily.

 

Manages Visibility and Unauthorized Access and Fulfills Data Retention Requirements

Your business data must never be visible to every employee in the same way. There must be policies and tools to ensure that an employee accesses only data essential to completing their tasks. Click here to reach more on the risks associated with Administrative Privileges. 

Also, unauthorized access must be identified and blocked immediately. This is crucial not only for the success of backups and BCDR but also for maintaining compliance with all regulatory mandates related to data protection and retention.

 

Comprehensive Backup and BCDR for Your Business

By now, it must be clear to you that adopting a comprehensive backup and BCDR strategy is not an option but a necessity. An occasional, severe data loss incident or disruption could even open the gates for your competitors to eat into your profits and customer base.

You must do everything possible to bring all the right tools and strategies together so your business can operate seamlessly, even in the face of chaos.

Databranch offers our BCDR solution from Datto, the leader in Total Data Protection. Not only will the Datto backup all your data to the device itself, but it will also backup everything to 2 separate offsite cloud storage locations.

So, in the event that the local device is destroyed, you can still access your information even from a remote location. 

With Datto you will receive daily backup verifications and screen shots of your virtual servers give you peace of mind and ensure that your backup data is working and accessible to you when you need it.

Are you ready to approach the concept of comprehensive backup and BCDR practically? It isn’t as difficult as you might think.

Databranch has the knowledge and experience to take care of your backup and BCDR needs. Get in touch with us today at 716-373-4467 option 6, [email protected], or click here to learn more.

In today’s digital age, most businesses rely heavily on technology to streamline their operations and stay ahead of the competition. However, managing an entire IT infrastructure in-house can be overwhelming and costly.

That’s where outsourcing IT services comes into play. By partnering with Databranch, you can offload the complexities of managing your technology infrastructure and focus on your core objectives.

However, with a myriad of IT service providers in the market, how can you ensure that you choose the right one for your business? In this blog, we’ll take you through a few important things you should consider when looking for an outsourced IT partner. 

 

Factors to Consider

Here are a few key factors to keep in mind before you commit to an IT partner:

 

Cultural Alignment

Choosing an IT service provider that aligns closely with your organization’s culture is crucial for a successful partnership. Cultural alignment means the IT service provider shares values, work ethics and communication styles with your business.

With a strong cultural fit, the collaboration becomes seamless and both parties can work together more effectively. This alignment enhances communication, trust and mutual understanding, leading to smoother project implementation and better results.

This is why Databranch strives to understand and respect your organizational culture, allowing you to foster a productive working relationship and achieve your IT objectives more efficiently.

 

Vested Interest and Industry Knowledge

A reliable IT service provider should demonstrate a vested interest in your organization’s success. This means they are genuinely invested in building a long-term partnership and are committed to understanding your business goals and challenges.

The IT service provider should also possess industry knowledge and experience relevant to your specific sector. This understanding allows them to provide tailor-made IT solutions that address your unique needs.

When partnering with Databranch, we express a genuine interest in your success and industry expertise. We want your company to benefit from our insights, strategic guidance and proactive support. Our knowledge of industry best practices can help you navigate technological advancements and make informed decisions that drive your business forward.

 

References and Value Demonstration

When evaluating potential IT service providers, it is essential to seek references and ask for evidence of the value they have provided to their clients. Speaking with their current or past clients allows you to gain valuable insights into their performance, reliability and customer satisfaction.

Requesting real metrics and use cases enables you to assess the IT service provider’s track record and evaluate how their services have benefited other businesses. This information gives you confidence in their capabilities and helps you gauge their suitability for your organization.

By choosing an IT service provider with positive references and a demonstrated ability to deliver value, you can minimize risks and make an informed decision that aligns with your business goals.

This is why Databranch actively provides client testimonials and our updated certifications on our website.

 

Round-the-Clock Monitoring

Technology disruptions can occur anytime, and prompt resolution of IT issues is crucial to minimize downtime and maintain business continuity. An IT service provider offering round-the-clock monitoring ensures that performance issues are detected before they occur. 

By partnering with Databranch, you can have peace of mind knowing that any IT issues will be addressed promptly, reducing the impact on your operations and enabling your business to run smoothly without interruption.

Not only do we offer 24/7 remote monitoring, but our managed clients also receive patch management along with discounted emergency services.

 

Act before it’s too late

Ready to find the perfect IT service provider for your business? Don’t wait any longer — reach out to us today at 716-373-4467 x115 or [email protected] to schedule a meeting. Our team of experts is eager to understand your unique needs and discuss how our services can help your organization thrive.

In recent years, email has become an essential part of our daily lives. Many people use it for various purposes, including business transactions. With the increasing dependence on digital technology, cybercrime has grown. A significant cyber threat facing businesses today is Business Email Compromise (BEC).

Why is it important to pay particular attention to BEC attacks? Because they’ve been on the rise. BEC attacks jumped 81% in 2022, and as many as 98% of employees fail to report the threat.

 

What is Business Email Compromise (BEC)?

Business Email Compromise (BEC) is a type of scam in which criminals use email fraud to target victims. These victims include both businesses and individuals. They especially target those who perform wire transfer payments.

The scammer pretends to be a high-level executive or business partner and will send emails to employees, customers, or vendors. These emails request them to make payments or transfer funds in some form.

According to the FBI, BEC scams cost businesses around $1.8 billion in 2020. That figure increased to $2.4 billion in 2021. These scams can cause severe financial damage to businesses and can also harm their reputations.

 

How Does BEC Work?

BEC attacks are usually well-crafted and sophisticated, making it difficult to identify them. The attacker first researches the target organization and its employees. They gain knowledge about the company’s operations, suppliers, customers, and business partners.

Much of this information is freely available online. Scammers can find it on sites like LinkedIn, Facebook, and organizations’ websites. Once the attacker has enough information, they can craft a convincing email. It’s designed to appear to come from a high-level executive or a business partner.

The email will request the recipient to make a payment or transfer funds. It usually emphasizes the request being for an urgent and confidential matter. For example, a new business opportunity, a vendor payment, or a foreign tax payment.

The email will often contain a sense of urgency, compelling the recipient to act quickly. The attacker may also use social engineering tactics. Such as posing as a trusted contact or creating a fake website that mimics the company’s site. These tactics make the email seem more legitimate.

If the recipient falls for the scam and makes the payment, the attacker will make off with the funds. In their wake, they leave the victim with financial losses.

 

How to Fight Business Email Compromise

BEC scams can be challenging to prevent, but there are measures businesses and individuals can take to cut the risk of falling victim to them.

 

Educate Employees

Organizations should educate their employees about the risks of BEC, along with how to identify and avoid these scams. This includes employees recognizing tactics used by scammers such as: urgent requests, social engineering, and fake websites.

Training should also include email account security, including:

  • Checking their sent folder regularly for any strange messages
  • Using a strong email password with at least 12 characters
  • Changing their email password regularly
  • Storing their email password in a secure manner
  • Notifying an IT contact if they suspect a phishing email

Contact Databranch today if your company lacks on-going cybersecurity training. Our Breach Prevention Platform and Security Awareness Training will give your employees the resources they need to spot real world phishing attempts.

 

Enable Email Authentication

Organizations should implement email authentication protocols.

This includes:

  • Domain-based Message Authentication, Reporting, and Conformance (DMARC)
  • Sender Policy Framework (SPF)
  • DomainKeys Identified Mail (DKIM)

These protocols help verify the authenticity of the sender’s email address and can also reduce the risk of email spoofing. Another benefit is to keep your emails from ending up in junk mail folders.

 

Deploy a Payment Verification Process

Organizations should deploy a payment verification processes, such as two-factor authentication. Another protocol is confirmation from multiple parties when making a business related payment. This ensures that all wire transfer requests are legitimate. It’s always better to have more than one person verify a financial payment request.

 

Establish a Response Plan

Organizations should establish a response plan for BEC incidents. This includes procedures for reporting the incident as well as freezing the transfer and notifying law enforcement. 

 

Use Anti-phishing Software

Businesses and individuals can use anti-phishing software to detect and block fraudulent emails. As AI and machine learning gain widespread use, these tools become more effective.

The use of AI in phishing technology continues to increase. Businesses must be vigilant and take steps to protect themselves.

Here at Databranch, our managed clients have the comfort of knowing that their systems are monitored and maintained on a 24/7 basis. Our tool-stack not only increases your protection from malware and phishing, but is also capable of detecting a breach in you network and isolating that device.

Enable Multi-Factor Authentication (MFA)

BEC can occur when a hacker gains access to your email’s login credentials. However, here are many valuable tools you can use to fend off these bad actors even after they have stolen your credentials.

According to a study cited by Microsoft, MFA is proven to prevent approximately 99.9% of fraudulent sign-in attempts.

This is because MFA adds a layer of cybersecurity protection by confirming the authenticity of users who are logging in to various platforms. This is completed by entering a code from your mobile device into the application you are trying to log into, or by approving a prompt that is sent to your mobile device. 

This means that unless the hacker also has your mobile device, they will not be able to approve the login attempt.

Reach out to Databranch today if your interested in setting MFA up for your business accounts.

 

Need Help with Email Security Solutions?

It only takes a moment for money to leave your account and be unrecoverable. Don’t leave your business emails unprotected. Get in touch today at 716-373-4467 x115 or [email protected] to discuss our email security solutions.

Article used with permission from The Technology Press.

In today’s fast-paced and digitally driven world, the demands placed on the IT infrastructure of businesses like yours are ever-increasing. To meet these challenges head-on, embracing outsourced IT services and entrusting your technological needs to an experts, such as Databranch, is the best option. By partnering with our team, you can tap into a wealth of knowledge, experience and cutting-edge technologies that might otherwise be challenging to obtain in-house.

Outsourced IT acts as a beacon of relief, enabling you to offload the burdensome responsibilities of managing IT. With dedicated professionals and advanced tools at their disposal, outsourced IT providers can implement robust security measures, ensure seamless data backups and monitor systems 24/7, all while adhering to industry best practices and compliance standards.

However, amid the promise and potential of outsourced IT, lingering myths can hold you back from embracing this transformative approach. In this blog, we’ll dispel the popular myths and shed light on the truths related to outsourced IT.

 

Debunking Common Outsourced IT Myths

 

Myth #1: It only focuses on technical issues.

Contrary to popular belief, outsourced IT encompasses much more than just technical support. It goes beyond resolving everyday glitches and delves into critical areas that drive business success.

Leading IT service providers offer comprehensive and advanced solutions, including robust cybersecurity measures, reliable backup and recovery systems, and efficient cloud computing services.

By partnering with Databranch, you gain a strategic ally who aligns technology with your unique needs, boosts productivity and offers proactive support.

 

Myth #2: It’s only for large enterprise companies.

The truth is that businesses of all sizes and across industries can benefit immensely from outsourcing their IT needs. Even smaller organizations, often constrained by limited resources, can gain a lot.

Databranch is a committed IT service provider capable of handling diverse technological demands, meaning you can tap into our resource pool rather than struggling to build and maintain an in-house IT team. This allows you to gain an edge over the competition.

 

Myth #3: It’s too expensive for my budget and resources.

Cost considerations often fuel doubts about outsourced IT. However, when carefully evaluated, outsourcing proves to be a cost-effective solution.

Investing in an internal IT department entails substantial expenses, ranging from recruitment and training to salaries and benefits. On top of that, the ever-evolving technology landscape demands constant investments in infrastructure upgrades and software licenses.

That’s why Databranch provides access to specialized expertise and eliminates the financial burden of maintaining an internal team. With economies of scale at play, you can access cutting-edge infrastructure and security measures at a fraction of the cost.

Databranch offers two main service programs for you budget, both designed for full network coverage: Proactive and Comprehensive Care. Visit our website here to learn more about each one and to contact us with any questions.

 

Myth #4: It leads to a loss of control over IT operations.

A common fear associated with outsourced IT is the perceived loss of control. However, the reality couldn’t be further from the truth. By partnering with the Databranch team, you gain enhanced visibility into your IT operations, leading to better decision-making and outcomes.

Detailed reports, analytics and performance metrics offer valuable insights that empower you to align your IT strategies with your objectives. Moreover, we aim for a collaborative relationship that fosters transparency, open communication and meaningful decision-making.

 

Partner for success

Ready to revolutionize your business with the remarkable benefits of outsourcing your IT operations? Look no further! Get in touch with us today at 716-373-4467  x115 or [email protected] to embark on a transformative journey toward streamlined efficiency and accelerated growth.

We know managing your IT infrastructure can be complex and time-consuming, diverting your attention away from your core business objectives. That’s where our expertise comes into play — armed with extensive experience and cutting-edge solutions to seamlessly handle all your IT needs.

Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these weaknesses until software makers address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update.

It’s estimated that about 93% of corporate networks are susceptible to hacker penetration. Assessing and managing these network weaknesses isn’t always a priority for organizations. Many suffer breaches because of poor vulnerability management.

61% of security vulnerabilities in corporate networks are over 5 years old.

Many types of attacks take advantage of unpatched vulnerabilities in software code. This includes ransomware attacks, account takeover, and other common cyberattacks.

Whenever you see the term “exploit” when reading about a data breach, that’s an exploit of a vulnerability. Hackers write malicious code to take advantage of these “loopholes.” That code can allow them to elevate privileges, run system commands or perform other dangerous network intrusions.

Putting together an effective vulnerability management process can reduce your risk. It doesn’t have to be complicated. Just follow the steps we’ve outlined below to get started.

 

Vulnerability Management Process

 

Step 1. Identify Your Assets

First, you need to identify all the devices and software that you will need to assess. You’ll want to include all devices that connect to your network, including:

  • Computers
  • Smartphones
  • Tablets
  • IoT devices
  • Servers
  • Cloud services

Vulnerabilities can appear in many places. Such as the code for an operating system, a cloud platform, software, or firmware.  So, you’ll want a full inventory of all systems and endpoints in your network.

This is an important first step, so you will know what you need to include in the scope of your assessment.

 

Step 2: Perform a Vulnerability Assessment

Next will be performing a vulnerability assessment. This is usually done by an IT professional, such as Databranch, using assessment software. This could also include penetration testing.

During the assessment, the professional scans your systems for any known vulnerabilities. The assessment tool matches found software versions against vulnerability databases.

For example, a database may note that a version of Microsoft Exchange has a vulnerability. If it detects that you have a server running that same version, it will note it as a found weakness in your security.

Learn more about the benefits of penetration testing here.

 

Step 3: Prioritize Vulnerabilities by Threat Level

The assessment results provide a roadmap for mitigating network vulnerabilities. There will usually be several, and not all are as severe as others. Next, you will need to rank which ones to address first.

At the top of the list should be the ones that experts consider severe. Many vulnerability assessment tools will use the Common Vulnerability Scoring System (CVSS). This categorizes vulnerabilities with a rating score from low to critical severity.

You’ll also want to rank vulnerabilities by your own business needs. If a software is only used occasionally on one device, you may consider it a lower priority to address. While a vulnerability in software used on all employee devices, you may rank as a high priority.

 

Step 4: Remediate Vulnerabilities

Remediate vulnerabilities according to the prioritized list. Remediation often means applying an issued update or security patch. But it may also mean upgrading hardware that may be too old for you to update.

Another form of remediation may be ringfencing. This is when you “wall off” an application or device from others in the network. A company may do this if a scan turns up a vulnerability for which a patch does not yet exist.

Increasing advanced threat protection settings in your network can also help. Once you’ve remediated the weaknesses, you should confirm the fixes.

Here at Databranch, our Managed Service plans offer proactive monitoring tools that helps us detect threats before they can impact your network. They also provide increased protection from malware, ransomware, and phishing compromises. Read more about the benefits of Managed Services here.

 

Step 5: Document Activities

It’s important to document the vulnerability assessment and management process. This is vital both for cybersecurity needs and compliance.

You’ll want to document when you performed the last vulnerability assessment.  Then document all the steps taken to remediate each vulnerability. Keeping these logs will be vital in the case of a future breach. They also can inform the next vulnerability assessment.

 

Step 6. Schedule Your Next Vulnerability Assessment Scan

Once you go through a round of vulnerability assessment and mitigation, you’re not done. Vulnerability management is an ongoing process.

In 2022, there were over 22,500 new vulnerabilities documented. Developers continue to update their software continuously. Each of those updates can introduce new vulnerabilities into your network.

It’s a best practice to have a schedule for regular vulnerability assessments. The cycle of assessment, prioritization, mitigation, and documentation should be ongoing. This fortifies your network against cyberattacks. It removes one of the main enablers of hackers. 

 

Get Started with a Vulnerability Assessment

Take the first step towards effective vulnerability management. We can help you fortify your network against attacks. Contact us today at 716-373-4467 x 115 or [email protected] to schedule a vulnerability assessment to get started. You can also fill out the form below to request your free baseline security assessment.

 

 

Article used with permission from The Technology Press.

DataGuard Remote Assist from Databranch

 

Do you think paying monthly for IT support is unnecessary? Or does your staff just handle their own device security?

When a system goes down, then you can call someone to help… right?

Running a business without an IT support partner is like going through life with no regular doctor or auto mechanic.

Yeah, you can get by. You can get help in an emergency. But being reactive with your business operations could hurt your bottom line.

Managed IT support can lower your overall technology costs while also providing less downtime since employees aren’t interrupted all the time by computer problems. This means your team can focus on your customers instead of getting the Wi-Fi back up.

What do you get when you sign on for managed IT services?

  • Ongoing management of your technology
  • Fast response from someone that knows your business
  • Proactive maintenance to ward off breakdowns
  • Network security monitoring and attack prevention
  • Tools that help you stay safe and efficient
  • A full IT team vs. a single IT resource
  • Databranch’s vCIO services for strategic technology planning & Technology Roadmap/Budget Creation

Here at Databranch, our Managed Network Services provides your company with the security of knowing that your network is being monitored and maintained on a 24/7 basis. 

It’s designed to keep your network functioning seamlessly by utilizing a suite of cost-effective computer managed services that proactively monitor and support your network and Technology infrastructure.

Imagine a secured network with maximized uptime, predictable expenses, and optimized business availability – leaving you and your employees free to focus on what you do best: running your business.

See how much better your business can operate when a pro is handling your tech.

Questions about costs and services? Contact Databranch today at 716-373-4467 x 115, [email protected], or visit us here to schedule a chat.

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